Terms and Privacy

This Terms of Service includes important information about your legal rights, remedies, and obligations as well as certain exclusions and limitations.Trafull Limited (herein referred to under its operating name "Trafull" Us and the "Service") is the sole owner of the information collected on this Service. We will not rent, share, or sell information to others in ways different from what is disclosed in this statement.CUSTOMER is hereunder defined as YOU, YOUR USER.

The Service is offered as an online platform through which Drivers (defined below) and Passengers (defined below) may post and arrange Trips (defined below) for Carpooling (defined below) purposes directly with each other and in a strictly non-commercial or professional context. By proceeding to use and access the Service you confirm that you acknowledge that Trafull is in no way a party to any agreements entered into between Drivers and Passengers, and has no control over the conduct of Drivers, Passengers or Members of our Service. You understand that Trafull is not an insurer, agent or broker, and you disclaim us of all liability in this regard to the maximum extent permitted by law.

Services of Trafull to the Customers

1. Trafull offers a technology platform on www.trafull.com and Mobile Application

2. Trafull available on Android & IOS platforms.

3. Trafull’s Technology platform is an enabling platform for a user to connect with the traveler/package-sender/driver/package-carrier for availing the services related to courier services and transportations of persons.

4. Trafull shall provide all the efforts to make these services available subjected to the charges from the user transaction and your association/linkage with the respective enterprise. This is the essence of Customer availing the services from Us.

Users Privacy

When you use Trafulls services, you trust us with your personal data. We are committed to keeping that trust, and that starts with helping you understand our privacy practices. Our Privacy Principles set the foundation for how we approach privacy at Trafull.

1. We collect only what we need: Trafull has a specific objective in mind when collecting, using, or handling personal data that is consistent with our objectives and values. We collect and use.

2. We guard your personal data: Trafull provides reasonable and appropriate safeguards to prevent loss, and unauthorized use or disclosure, of personal data.We are transparent about our data practices.Trafull is forthright about the personal data we collect and how we’re using and sharing it. We do what we say.

3. We do the right thing with data: Responsible data management is a prerequisite for continuous innovation. We maintain the value of personal data for Trafull and our users by handling data as users expect, keeping it accurate and complete, and properly destroying it when it is no longer needed. This improves our products, earns and keeps our users trust, and differentiates us in the market.

4. Privacy-by-design: Trafulls Technology platform is an enabling platform for a user to connect with the traveler/package-sender/driver/package-carrier for availing the services related to courier services and transportations of persons. We build privacy into our products from start to finish. Privacy is an important component for building world-class products and services, from inception to rollout and beyond. Performing privacy reviews on new and changed products, technologies, and services makes sure they fulfill users’ expectations and forms the bedrock of an exceptional customer experience. This is called “privacy-by-design.”

Users Eligibility

User(s) means any legally abided individual or legally abided business entity/organization that operates in Nigeria or in other countries, uses and has the right to use the Services provided by Trafull. Our Services are available only to those individuals or business entities who can form legally binding contracts under the applicable law and or who are competent under law to enter into a contract under the provisions of the law. Trafull advises its users that while accessing the web site/ the application, they must follow/abide by the related laws. Trafull is not responsible for the possible consequences caused by your behaviour during use of web site/ mobile application. Trafull at all the times reserves the right to deny service for any reasons.

User Account

Trafull collects general user data including name, email ID, contact details, National Identification, Social Security etc. to facilitate services.It is assumed that all information collected from the user is Correct & Accurate as it is presumed that the user passing all information is correct & accurate as per the proof they have and Trafull can call at any time to prove the information passed to Trafull and Customer are obliged to comply with.

User’s Condition

You are advised to provide accurate information to Trafull. Trafull can verify the information that you have provided and choose to refuse the service or use of the Mobile Application / the Website without providing reasons. By using the Application or Website you agree:

1. You will not use the Service or Application for unlawful purposes, including but not limited to sending or storing any unlawful material or for fraudulent purposes

2. You will provide us with whatever proof of identity we may reasonably request.

3. You will comply with all applicable law from your city, State and the country while using the Application or the Service.

4. You will not use the Service or Application to cause nuisance, annoyance or inconvenience.

5. You will not impair the proper operation of the network.

6. You will not try to harm the Service or Application in any way whatsoever.

7. You have understood your contract with Trafull for Website / Application usage and you have clearly understood the SERVICE in all respects of any kind. • Use the platform for personal purpose only. Any commercial use shall amount to infringement of Intellectual Property Rights belonging to Trafull and you shall be liable to pay 5,000,000 NGN at rate prevailing that present.

7. You will not assign or otherwise transfer your account to any other person or legal entity as this is non-transferrable in nature. You will not copy, or distribute the Application or other Trafull Content without written permission from Trafull.

8. You will keep your account password information confidential or any other identification we provide you which allows access to the Service and the Application.

9. Registration on the platform: The platform can only be used by individuals who are above the age of 15. For under-aged people (0- 15), an adult registered can book their space and take responsibilities for them. There should also be someone to pick them up in cases of travel.

10. Verification of accounts: Only a member who has successfully passed the verification procedure will be allowed to offer a ride or pick up a package on the platform. Rides are offered by eligible and verified Trafull members.

11. Booking a seat: Eligibility of a trip for the booking system remains at the sole discretion of Trafull which reserves the right to modify these conditions at any time. Service payment for seat booking allows members to pay for more than themselves by using the Trafull ID code of the subscriber they are paying for.

12. Platform is intended for booking of the seat for individuals. It is against the rules to book a seat for transporting an object, package, animal or any other material. It is also prohibited to publish an advert for a driver.

13. Rating system: Trafull encourages you to leave a rating for a driver (if you are a passenger) or about a passenger (if you are a driver). However, you cannot leave a rating about another passenger if you're a passenger or about a member whom you've not traveled together with. Trafull reserves the right to delete and not to publish any rating. Trafull also reserves the right to suspend your account if your ratings have been poor, unhealthy, abusive and discriminatory.

14. Posting travel plans: You can post travel plans on the platform as a driver. This means that you provide information about the trip you are about to make. It includes time, date, meeting points, estimated points of arrival, number of seats available: You can only post a ride if you meet these conditions: You hold a valid driving license, you only offer ride adverts for vehicles you own or use with the express permission of the owner. You are, and remain the main driver of the vehicle subject of the advert. You have no medical incapacity for driving. The vehicle you intend to use is a four-wheel car which can offer a maximum number of 7 seats. You should never post another advert for the same trip on the platform. All seats offered must have a seat belt. You do not offer more seats than the number available in your vehicle. You must use a vehicle that is in a good working condition. In addition to other reasons mentioned under the Termination clause below, Trafull reserves the right to immediately terminate the Service and the use of the Application should you not comply with any of the above rules.

Acceptable use of Communication

1. The use of available Communication Services to voice any feedback, complaints, or requests to Trafull before publishing anything related to Trafull to any third party or the public.

2. The User agrees that when using the Services of Trafull, the User will not: Abuse, defame, threaten, harass, stalk, or otherwise violate the legal rights of Trafull, its staff, or any other user(s). Publish, post, distribute, dispatch, send, deliver or disseminate any names, materials, or information that is considered inappropriate, illegal, prohibited, defamatory, infringing, obscene, or unlawful.

3. Advertise, offer to sell, or offer to buy anything as an agent or distributor to Trafull.

4. Restrict or inhibit any other person or user from using the Services of Trafull.

5. Harvest or otherwise collect personally identifiable information about others, without consent.

6. Violate any code of conduct to be formulated by Trafull from time to time. Representation, Warranties, Indemnification and Limitation of Liability Without prejudice to the above, the Company makes no representation or warranties that:

.The Services will be uninterrupted, timely or error-free..The Services will meet the customer's requirements. mply with any of the above rules.

Ammendments to Terms of Contract

Trafull shall be entitled to add to, vary or amend any or all these terms and conditions at any time and the Customer shall be bound by such addition, variation or amendment once such addition, variation or amendment are incorporated into these terms and conditions at Company's website at www.trafull.com or the Application on the date that Company may indicate that such addition, variation or amendment is to come into effect.

Intellectual Property Right

Trafull is the sole owner or lawful licensee of all the rights to the website and its content. Web site content means its design, layout, text, images, graphics, sound, video etc. The web site content embodies trade secrets and intellectual property rights protected under worldwide copyright and other laws. All title, ownership and intellectual property rights in the web site and its content shall remain with Trafull, its affiliates or licensor's of Trafull content, as the case may be.

All rights, not otherwise claimed under this contract or at www.trafull.com, are hereby reserved. The information contained in this web site is intended, solely to provide general information for the personal use of the reader and shall accept full responsibility for its use. Trafull does not represent or endorse the accuracy or reliability of any information, or advertisements (collectively, the "content") contained on, distributed through, or linked, downloaded or accessed from any of the Services contained on this web site, or the quality of any products, information or other materials displayed, or obtained by you as a result of an advertisement or any other information or offer in or in connection with the Service.

We accept no responsibility for any errors or omissions, or for the results obtained from the use of this information. All information in this web site is provided "ASIS" with no guarantee of completeness, accuracy, timeliness or of the results obtained from the use of this information, and without warranty of any kind, express or implied, including, but not limited to warranties of performance, merchantability and fitness for a particular purpose. Nothing herein shall to any extent substitute for the independent investigations and the sound technical and business judgment of the user(s). In no event shall Trafull be liable for any direct, indirect, incidental, punitive, or consequential damages of any kind whatsoever with respect to the Service. User(s) of this site must hereby acknowledge that any reliance upon any content shall be at their sole risk.

Trafull reserves the right, in its sole discretion and without any obligation, to make improvements to, or correct any error or omissions in any portion of the Service or the website. Trademark All related images/marks/methods and/or logos are registered trademarks or service marks of Trafull in various jurisdictions and are protected under applicable copyright, trademark and other proprietary rights laws. The unauthorized copying, modification, use or publication of these marks is strictly prohibited.